A literature review on the risks and rewards of IT insourcing and IT outsourcing to an organization.
Introduction This piece will focus on the risks and rewards of IT outsourcing and IT insourcing to an organisation. A said organisation could be a business, a charity or even a government. While specific industries outsource more than others, IT outsourcing can be seen in almost every industry. IT insourcing and IT outsourcing are not exclusive to either the public or private sector, and often an agreement can involve both sectors working together. Some companies are, in fact, the providers and the customers when it comes to IT outsourcing. This literature review will examine a wide range of academic pieces and give many real-world examples of both practices. This ambition is even though the vast majority of the existing literature is based on IT outsourcing. Find the matrix below which will be used as a fixed reference point to the references and citations made in this piece. The Risks and Rewards of IT Outsourcing: Literature Review This first topic that the literature investigates